Contact Us

Address:

1 Arrow Court
Adams Way
Alcester
Warwickshire, B49 6PU
Tel: 01789 761 660
 

For general information, please contact us on
general@pi-propertyinsurance.co.uk

Download directions to our office in PDF format

Opening Times

Mon 9am - 5am
Tue 9am - 5am
Wed 9am - 5am
Thurs 9am - 5am
Fri 9am - 5am
Sat Closed
Sun Closed

 

Complaints

We pride ourselves on the services we provide to our clients and we hope that you do not have cause to complain. In the unlikely event that you are not satisfied about something we have or haven't done, we have a set procedure to follow. Please contact our office for details.

Some clients are able to take unresolved complaints to the Financial Ombudsman Service (FOS).

You can contact FOS using the various methods below and we have provided a brief guide to their service here and a link to their website here.

By phone
Monday to Friday – 8am to 8pm and Saturday – 9am to 1pm
0800 023 4 567 (calls to this number are now free on mobile phones and landlines)
0300 123 9 123 (calls to this number cost no more than calls to 01 and 02 numbers)
or from abroad on +44 20 7964 0500

By post
The Financial Ombudsman Service, Exchange Tower, London, E14 9SR

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Awards and Credentials

'Insurance Broker of the Year' - UK Broker Awards

 

Wow! 2016 has seen us not only win 'Chartered Broker of the Year' for the third consecutive year, but we have also been named 'Insurance Broker of the Year'.

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Claims

Our knowledge and expertise in settling property insurance claims is second to none.

We believe it’s important to help our clients when they are at their most vulnerable - and aim to exceed your expectations when it comes to our claims service.

Find Out More