At Pi-Property Insurance we are very proud of our award winning in-house claims team that is rarely matched elsewhere. Our claims team have delegated claims authority provided to us by our insurer partners to handle claims on their behalf.

This enables us to take control of the whole claims process. 

• Reducing the lifecycle of the claim
• Minimising disruption to occupants
• Taking out the hassle factor of the repair process.

Our experienced, knowledgeable claims team are immediately on hand to ensure a prompt efficient service for any claims that arise.

We believe it’s important to help our clients when they are at their most vulnerable - and aim to exceed your expectations with the following service:

• 24 Hour emergency helpline
• Simplified claim forms
• All claims under £5000 paid within 24 hours of final invoice - guaranteed
• A Dedicated Claims Handler - specially appointed for you
• Dedicated Loss Adjusters for larger claims - people who really understand the Pi-Property Insurance enhanced policy wording.
• Online claims notifications facility  - enabling you to send your claim notifications without any delay. In the interests of security and to assist with training of staff phone calls may be recorded.

If you need to make a claim during normal office hours, please telephone 01789 761 680. However, if your claim is urgent and outside of normal office hours, please telephone the appropriate insurer from the list below.

In the interests of security and to assist with training of staff phone calls may be recorded.

	0345 122 3019		0844 412 9988		0345 0307 765
	0870 850 7132		01732 520 270		0800 302 9055